Forever Frontdesk
(816) 570-DESK (3375)

Every call answered. Every job booked. Every invoice paid.

We run the front office for service businesses. We answer your phone day and night, put jobs on your schedule, and make it easy for customers to pay you.

  • Answers calls day and night, weekends too
  • Works alongside the tools you already use
  • Nothing goes live until you approve it
The schedule for one day: four booked jobs across two team members. Sample data
Your dispatch board for one day. Jobs booked from calls land here, on the right person's row, at the time the caller picked.
The written record of a call: the caller needs a garage door spring replaced and picks a time. Sample data
The written record of a call, word for word. This caller's garage-door spring broke; the job was booked while they were still on the phone.
Payments received: each invoice marked paid in full. Sample data
Payments received. Every invoice and how it was paid, card, cash or check, marked paid in full.

Where jobs slip away

Most lost jobs are not lost on the job. They are lost before it starts, or after it ends.

One call, from ring to paid

  1. 1 The call is answered and the job is booked.

    The end of a call: the job is booked for Monday between 8 and 10 AM.
  2. 2 The job shows up on the phone of the person doing the work.

    The job on a phone: time, customer, address and the bill to write.
  3. 3 The customer pays, and the invoice shows paid.

    Taking payment on a phone: charge a card, or send a pay link. Then: the invoice shows paid in full.

Sample data from our demo business.

What we handle

Answer

We answer every call, day and night, under rules you set: what you do, where you go, and what to say about price. Visitors to your website can chat with us too.

We only give a price if you switch it on, and only from your own price book. A range is not a quote, and the exact price is confirmed before any work. Any other price question gets your own answer.

Book

The caller picks a time and the job lands on your schedule, inside your service area.

Get paid

Prepared by Forever Frontdesk → Reviewed by your team → Sent

An invoice prepared from the job, waiting for your team to check it. Sample data

We prepare the invoice and the pay link. Your team checks it and sends it. Customers pay with a tap at the door, a QR code or the link.

Follow up

Appointment reminders, quote follow-ups and late-invoice reminders go out on time, once you switch them on.

Who we work with

We come to you

  • Garage doors
  • HVAC
  • Plumbing
  • Electrical
  • Roofing
  • Cleaning
  • Landscaping
  • Appliance repair
  • Pest control

They come to you

  • Hair salons and barbers
  • Spas
  • Auto repair
  • Gyms and fitness studios
  • Pet grooming
  • Catering

Business to business

  • Accounting
  • Commercial cleaning
  • Print shops
  • HR & recruiting
  • Commercial equipment repair

Don't see your business? Talk to us. Book a free 15-minute audit of your company

What missed calls may be costing you

Enter how many calls you miss in a week and your average job value to see what you may be losing.

Your missed earnings per month $2,170

Your missed earnings per year $26,040

We assume half of missed calls are new jobs, half of those would book, and 4.33 weeks in a month.

An estimate from your numbers, not a promise.

Next steps: how it works

  1. Talk to us. A free 15-minute audit of how calls, jobs and payments move through your company today.
  2. We set it up around how you work: your services, your service area, your price book and your hours. It works alongside the tools you already use.
  3. Nothing goes live until you approve it. You turn on each part when you're ready.

Questions? Read the answers.

Be home for dinner. The phone still gets answered.